Terms and Conditions
By using our website you agree to the terms and conditions (“Terms”) outlined below. If you do not agree to be bound by these Terms, please do not use the Westwind Coffee Roasters website.
Copyright and Trademark
Westwind Coffee Roasters is a registered propriety names and represent the high quality of the Company’s products and services. All materials on the Westwind Coffee Roasters website including images, graphics, text, designs, logos and trademarks are protected by copyright, trademark and/or other intellectual property laws and are the property of the Westwind Coffee Roasers. The content on the website may only be used in accordance with these Terms. The use of these materials in not authorized and in prohibited unless specifically permitted by these terms.
You are responsible for your use of and activity on the Westwind Coffee Roasters website. You agree not to distribute, modify, publish, create or display substantially similar works from or exploit the contents of the site. You agree to hold harmless, indemnify and defend Westwind Coffee Roasters and all unauthorized use of the contents of the site.
Westwind Coffee Roasters stands behind it use phrase of “fresh roasted” to mean that the coffee shipped has been recently roasted within two weeks. All coffee and tea orders will be shipped the next business day after you place an order. All packages are shipped USPS or UPS. PO Box deliveries will only be shipped USPS. Shipping charges will be conducted with published UPS and USPS service rates based on the weight of your order.
110% Product Satisfaction
We strive to bring to the customer the best coffee and tea available and are mission driven to provide outstanding customer service. We value every customer and will do whatever we can to ensure that you are 100% satisfied with your order. If questions arise, please contact us at (916) 933-3346.
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
We are COFFEE WITH A MISSION serving our communities LOCALLY and GLOBALLY threw the sales of our Fundraising program.
We are a local family owned and operated Handcrafted Specialty Coffee Roaster & Tea company, Located in the beautiful foothills of El Dorado Hills, California.
Our commitment is to source coffee beans from small micro lots, estates, and co-ops who produce wonderful coffee’s of Origin. These small farmers produce earth friendly, shade grown, fair trade, organic coffees. Our goal is to be a small part of the specialty coffee industry that insures a fair market price is paid to the farmers. We believe the Quality is in the cup and will strive to bring the “Best Cup Of Jo” for our customers.
Our coffees are roasted using the traditional Artisan handcrafted methodology, roasting each individual varietal to it’s profile, which bloom's a wonderful cup of coffee.
We offer various Fundraising Programs, Office & Business delivery service, Local Wholesale Service and Delivery.
We belong to the Specialty Coffee Association of America, The International Women’s Coffee Association, and The National Coffee Association of America.
We look forward to serving you as we enter this wonderful coffee and tea journey.
The Planje Family